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(Payments appear on your credit card statement as "RainChains.com")

***NO CHARGE will be made to your credit card until we ship your order.
You'll receive a confirmation email when you submit your order, then a separate email when the order is shipped with UPS information and a tracking number.

Shipping
Orders usually ship within 2 business days of receipt, via UPS Ground.
Need it sooner?
Let us know - for products in stock, we can often ship the same day we receive your order. If you have a deadline, please let us know what it is.

UPS Ground Shipping
Approximate business days in transit from RainChains.com

Returns
Returns are gladly accepted, with a Return Authorization, if the items are returned in unused condition. We understand if it "just wasn't what you had in mind". However, we cannot accept returns if any aging or non-shipping damage has taken place. Returns are refunded for the amount of merchandise only, this does not include shipping charges. Please CALL US FIRST before returning goods.

Our Guarantee
We guarantee our products forever. If, for any reason, a product breaks or fails, just return it. We'll either repair the item you returned or send you a brand new one.

Privacy
We do not share, sell or distribute your name, Email or physical address, or any other information about you with anyone. Period.

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